Get North! Opening Event Frequently asked questions

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What is the event?

The Get North Opening Event will transform the Quayside to officially open the Great Exhibition of the North. Visit Get North opening event page

Where is the event taking place?

The Get North Opening Event will take place on the NewcastleGateshead Quayside with public viewing on the Newcastle side of the river. Please note this event is free but ticketed and you must have a ticket to gain entry.

What time do the gates open?

Gates will open to the ticketed area at 8pm. Gate information will be included on your ticket confirmation.

What is the last entry time?

Your ticket will guarantee entry into the event until 9pm. Last entry into the ticketed viewing area will be 9.30pm. Please arrive by this time, if you arrive after 9.30pm you will not be guaranteed access to the event.

What time does the event start and finish?

From 7pm there will be street theatre and performers around the Quayside to entertain and welcome audiences to the Event. Gates officially open at 8pm and the main show will begin at 10pm and finish at 11pm.

Why is it on so late?

Elements of the event will be best experienced in darkness, so the start time reflects the later sunset in June.

What will be happening on the night?

The running order of the event will be released closer to the time. All ticket holders will receive an email with this information ahead of the event.

Will there be fireworks?

Yes there will be pyrotechnics as part of the event.

What happens in bad weather?

This is an outdoor event that has been designed to go ahead in all except extreme weather. Please come dressed for the weather in comfortable footwear (please note this event is standing only).

What happens in the event of cancellation?

In the unlikely occurrence that the event is cancelled ticket holders will be notified via the email address used to book tickets and information will also be shared across social media and our website.

I live, work in the area – can I get access as usual?

Yes.  You will be able to access your property as usual on foot. There will be some road closures in place – details of these can be found here (link) and you will receive a letter in the coming weeks if you will be effected by the closures.

Can I come and go from the ticketed area?

Once you have entered the ticketed area for the event you will not be able to leave and re-enter during the event.

Is it suitable for children?

Yes this event is suitable for families.

Where is the nearest car park?

There are a number of car parks all within walking distance of the Newcastle Quayside. Please click here for a full list to choose the car park that is most suitable for you.

In Gateshead look out for signage, as car parks may be affected by the road closures in place.

Road closures

Road closures will be in place for the event. Please read this important information about road closures in the area.

Do I need to print my ticket?

Please ensure that you bring your ticket with you to the event, if you do not have your ticket you will not gain entry to the event. All tickets will be scanned on arrival, you can either print off or show on your phone.

Everyone in your booking will require a ticket to attend.

I’ve booked for friends but travelling separately – how will they get in?

You will be emailed individual tickets for each member of your group. It is your responsibility to ensure everyone within your group has their ticket.

I’ve not received my ticket?

Please email tickets@ngi.org.uk and we will look into this for you.

I’ve lost my ticket

Please email tickets@ngi.org.uk and we will look into this for you.

Public transport information

Nexus and Go North East, and Arriva are putting on additional and late services to help people get to and from the Opening Event.

Why is it a ticketed event?

In order to make the event a safe, comfortable and enjoyable experience for all the event area has a capacity limit. Ticketing allows us to ensure that audience numbers do not exceed this level.

Is there a waiting list and how do I get on it?

There is not a waiting list for tickets.

Do children need a ticket?

Yes, all members of your party require tickets including children and babies. We would advise against bringing pushchairs and prams into the event space and would suggest if possible babies and small children are worn in slings.

I need a carer to attend – do they need a ticket as well?

Yes, tickets are free but all members of your party require a ticket to gain entry.

Can I bring my dog?

The opening event is not suitable for even the best-behaved dog to attend due to number of people attending and the fireworks and effects that will be used throughout the show. No dogs except assistance dogs will be permitted into the ticketed area. Assistance dogs will be accommodated.

Can I bring food and drink with me?

The ticketed area will be busy and is on hard standing so we cannot accommodate picnics, however audiences can bring in food that can be easily consumed whilst standing. If you do bring your own food and drink, please take your rubbish home with you.

Can I bring alcohol?

No. There will be no alcohol consumed within the ticketed area.

Is there seating?

This event is standing only.

What is the provision for people with disabilities / additional needs?

Great Exhibition of the North welcomes everyone and wants the opening event to be available to all. All performance spaces are fully accessible, and accessible toilets are positioned throughout the site.

Music & Spoken word access

A word document of the music and spoken word of the finale of the event are available. If requested, this will be emailed  to you prior to the event (please let us know if you require it to be posted).

A spoken audio mp3 file of the music and performances of the finale of the event is also available- please inform us if you would like to receive a copy.

British Sign Language Interpreters will be at the event; please inform us if you would like to be positioned by the Interpreters.

If you or any of your group attending have any additional needs and could benefit from further information on what to expect at the event please email tickets@ngi.org.uk and we will be able to provide further information.

Other provisions

If you have mobility issues that require a personal assistant to attend with you, please book an additional ticket for them.

Assistance Dogs are welcome on the site.

No strobe lighting will be used in the event.

Is there a disabled viewing area?

Yes there will be a raised disabled viewing area. Please indicate when booking tickets that you will need wheelchair viewing. On arrival at the event ask the steward on the entry gate to direct you to the space.

Will there be strobe lighting?

There will be no strobe lighting effects within the Opening Event.

Can I bring a bag?

There will be bag searches in operation on entry to the event, along with random pat downs on arrival. We would advise against bringing large bags (for speed of bag check) and please ensure bags are not left unattended outside or within the ticketed area as they may be removed.

Will there be food and drink to buy within the ticketed area?

Yes – there will be food and drink concessions available in each of the ticketed areas.

Are there toilets within the ticketed area?

Yes. There will be porta toilets available.

Can I use my camera or video equipment?

Yes you can use your camera and video equipment as long as you do not obstruct the view / enjoyment of other audience members. So no tripods please. If you are sharing on social media please tag us in @GetNorth2018 and use the hashtag #GetNorth2018

Will there be photography taken at the event?

Yes there will be photography and video taken at the event.

Will I be able to see the event from outside the ticketed area?

No, you won’t be able to view the event from outside the ticketed area.

What about the impact on the Kittiwakes?

The Tyne Kittiwake Partnership has been working with Great Exhibition of the North to help avoid and reduce any potential impacts from activities. Full details in our special Kittiwake Q&A.