Get North Maker

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Get North Makers will be a team of up to 1,000 volunteers who will provide a warm welcome to an audience of 3 million visitors NewcastleGateshead, bring to life the themes of the exhibition, and lead school groups along the trails.

The opportunity to be a Get North Maker is open to people from all walks of life. For example, you may be looking to share knowledge and skills from previous experience, or be looking to develop new skills & experience, or just eager to be involved in a once of a life time opportunity.

  • Key Contact: Volunteer Programme Coordinator or Event/Duty Managers at activity location/venue.


Typical tasks might include

  • Welcoming visitors to NewcastleGateshead at locations across the region, including; activities, pop up events, entry points to the city.
  • Providing way finding information around Great Exhibition & promoting the use of the Way Finder App.
  • Handing out leaflets and programmes to visitors
  • Checking booking reservations or registrations for events.
  • Welcome schools to their programme trails. Guiding them and keeping them to time to ensure they visit set locations.
  • Interpreting and encouraging people in taking part in activities and workshops.
  • Providing event support at pop up events including those linked with the volunteering programme.
  • Supporting our marketing team by collecting visitor/volunteer stories.

Level of commitment

Pre-Great Exhibition: Up to 12 training hours

During Great Exhibition: Offer around 30-40 volunteering hours from 18 June to 09 September.

All Get North volunteers will have access to a flexible self-scheduling platform where they’ll be able pick volunteering times to fit around other commitments.

Flexible self-scheduling will offer a variety of flexible 4 & 6 hour shifts across NewcastleGateshead from 09.45 to 18.15, and on occasion until 2230.


Pre-Great Exhibition: Various Locations across NewcastleGateshead.

During-Great Exhibition: Indoor venues such as Baltic, Sage Gateshead, Great North Museum. Outdoor locations such as NewcastleGateshead Quayside.

Recruitment Phases

All Get North Volunteer applicant will have the change to join one of the following recruitment Phases. All Get North Volunteers must attend one Selection Event and one Core Training Event in one Recruitment Phase.

Phase Four

Selection Events & Core training dates

Tuesday 05 June – 1700 to 2100 or
Wednesday 06 June  – 1700 to 2100 or
Thursday 07 June – 0900 to 1200 or 1300 to 1600 or 1630 to 1930 or
Tuesday 12 June – 1700 to 2100


Please apply by the end of May to be included in Phase Four.

All Selections Events and Core Training are being held in NewcastleGateshead and have excellent public transport links. Applicants will be emailed 5 to 7 days after completing application form to choose which Recruitment Phase they would like to join.

There will be further recruitment phases in July however if you wish to be involved from the very beginning of the Great Exhibition of the North please do not hesitate to get signed up by the end of May.

Selection Event

All Get North Makers applicants will be invited to a Selection Event as part of your recruitment. This is an opportunity for you to find out more about what’s involved in being a Get North Maker, attend a one to one appointment with staff member or a Get North Pioneer and start your Volunteer Journey by trying on uniforms and getting your photo taken for your Get North Pass.

Training & Induction

After a Selection Event, you’ll be able to sign up to a Core Training session, involving a Great Exhibition briefing, Destination Awareness, an Intro to the Way Finder App and creating your Volunteer Experience.

Once Get North Makers have completed Core Training you have access to lots of exciting Complementary Training on offer from Gateshead College. This training is not essential however may enhance your experience as a Get North Maker. Complimentary Training on offer is Health & Safety with Manual Handing, First Aid, Customer Service, Diversity/Safeguarding and many more. All Get North Volunteers will gain access to a wide range of training opportunities via Gateshead College’s Go Grow Programme.

Closer to the Great Exhibition there will be orientation and inductions sessions held at certain venues and locations to provide additional support at certain venues and events. This is Get North Makers/Pioneers chance to tailor their experience. Choosing 3 to 4 locations/activities they would like to offer their volunteer hours too.

Extra Information

Skills & Attributes

As this volunteer role is open to all different individuals, we are open to hear about the skills & attributes you’ll bring to the role and/or want to develop during your time with us. Relevant skills & attributes include:

Listening — Proactive — Communication Skills — Flexible
— Team Work — Adaptable — Time Management — Supportive

Volunteer Expenses

Between 23 June to 09 September, travel expenses for public transport within Tyne & Wear will be subsidised with a discount travel pass.

Get North Makers volunteering for over 5 hours will be issued with a food voucher to claim a packed lunch.


All volunteers will be provided with a uniform including a t-shirt, hoodie and security pass.

Other perks of joining the Get North Team

As well as being involved in an array of once in a life time activities, events and previews. The volunteer programme team will be working on providing some lovely rewards, organising some invite only celebrations and discounts places around NewcastleGateshead.

Other information

Volunteers must be ages 16+ when signing up to volunteer programme.

If you are under the age of 18 please make sure a parent or guardian is aware you are participating.

A small number of activities linked with Get North Makers roles may require an enhanced Disclosure and Barring Service check (these will be discussed at a later date).

Next steps

If you are interested in becoming a Get North Maker apply online, and someone from the Get North volunteer team will be in touch within 10 to 14 days with next steps.

Please contact if you require our application form in a different format. There is no deadline for this role however we do anticipate a high volume of applications, so please apply promptly to avoid disappointment.