Get North Maker

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Get North Makers will be a team of up to 1,000 volunteers who will provide a warm welcome to an audience of 3 million visitors NewcastleGateshead, bring to life the themes of the exhibition, and lead school groups along the trails.

The opportunity to be a Get North Maker is open to people from all walks of life. For example, you may be looking to share knowledge and skills from previous experience, or be looking to develop new skills & experience, or just eager to be involved in a once of a life time opportunity.

  • Key Contact: Volunteer Programme Coordinator or Event/Duty Managers at activity location/venue.


Typical tasks might include

  • Welcoming visitors to NewcastleGateshead at locations across the region, including; activities, pop up events, entry points to the city.
  • Providing way finding information around Great Exhibition & promoting the use of the Way Finder App.
  • Handing out leaflets and programmes to visitors
  • Checking booking reservations or registrations for events.
  • Welcome schools to their programme trails. Guiding them and keeping them to time to ensure they visit set locations.
  • Interpreting and encouraging people in taking part in activities and workshops.
  • Providing event support at pop up events including those linked with the volunteering programme.
  • Supporting our marketing team by collecting visitor/volunteer stories.

Level of commitment

Pre-Great Exhibition: Up to 12 training hours

During Great Exhibition: Offer around 30-40 volunteering hours from 18 June to 09 September.

All Get North volunteers will have access to a flexible self-scheduling platform where they’ll be able pick volunteering times to fit around other commitments.

Flexible self-scheduling will offer a variety of flexible 4 & 6 hour shifts across NewcastleGateshead from 09.45 to 18.15, and on occasion until 2230.


Pre-Great Exhibition: Various Locations across NewcastleGateshead.

During-Great Exhibition: Indoor venues such as Baltic, Sage Gateshead, Great North Museum. Outdoor locations such as NewcastleGateshead Quayside.

Training & Induction

We will be accepting volunteer applications up until early July when we will be holding our fifth and final phase of recruitment. Applicants will be emailed 5 to 7 days after completing their application form to inform them of the next stages and invite them to a Core Training session*.

The Core Training session will involve a Great Exhibition briefing, Destination Awareness, an Intro to the Wayfinder App and how to create your volunteer experience.

All Core Training events are held in NewcastleGateshead and have excellent public transport links.

*Phase Five recruitment dates are still to be confirmed and will be advertised shortly

Extra Information

Skills & Attributes

As this volunteer role is open to all different individuals, we are open to hear about the skills & attributes you’ll bring to the role and/or want to develop during your time with us. Relevant skills & attributes include:

Listening — Proactive — Communication Skills — Flexible
— Team Work — Adaptable — Time Management — Supportive

Volunteer Expenses

Between 23 June to 09 September, travel expenses for public transport within Tyne & Wear will be subsidised with a discount travel pass.

Get North Makers volunteering for over 5 hours will be issued with a food voucher to claim a packed lunch.


All volunteers will be provided with a uniform including a t-shirt, hoodie and security pass.

Other perks of joining the Get North Team

As well as being involved in an array of once in a life time activities, events and previews. The volunteer programme team will be working on providing some lovely rewards, organising some invite only celebrations and discounts places around NewcastleGateshead.

Other information

Volunteers must be ages 16+ when signing up to volunteer programme.

If you are under the age of 18 please make sure a parent or guardian is aware you are participating.

A small number of activities linked with Get North Makers roles may require an enhanced Disclosure and Barring Service check (these will be discussed at a later date).

Next steps

If you are interested in becoming a Get North Maker apply online, and someone from the Get North volunteer team will be in touch within 10 to 14 days with next steps.

Please contact if you require our application form in a different format. There is no deadline for this role however we do anticipate a high volume of applications, so please apply promptly to avoid disappointment.